Golden News

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General conditions

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General Conditions


Taxes: All prices include 10% VAT. The Tourist Tax of € 0.99 per person (+16 years) and night is not included.

Cancellations: Reservations made through this website will be guaranteed by your credit card details. If canceled or modified up to 3 days before date of arrival, 7 days for stays from 1 July to 31 August will not be charged. If canceled or modified later or in case of no-show, 100 percent of the 2 nights will be charged.

Advance payment: The hotel reserves the right to pre-authorize your credit card charging the amount of the first night. The total cost of your stay will be paid on the arrival at the hotel and the previous charge will be return on your credit card. In case of cancelation within the free deadline, the entire amount will be returned. After the deadline established by the cancelation policy, the charge will not be returned. The reservations made using not-refundable rate will be paid in advance and will not be refunded in any case.

Early departures: Customers who make an early departure, according to the current legislation, the hotel can request up to 50% of the total price of the services left to use. Decree 183/2010, of November 23, of establishments of tourist accommodation. Article 27

All Inclusive: To book the All Inclusive in reservations that include more than one room, it is mandatory to select All Inclusive as a regime in all rooms. Failure to comply with this condition will mean the non-admission of the reservation into the All Inclusive program.

Meals: The drinks are not included in the services of lunch and dinner except in case of period offered. The hotel will not replace any food service for picnics.

Requests: All requests made through the "Comments" section of the booking form must be confirmed by the hotel for acceptance.

Reservations: The number of guests detailed in the reservation will establish the maximum capacity of the room. In case of presenting more people than those described in the reservation the hotel may choose to charge the stay of the person not detailed in the reservation whenever there is availability in the hotel. In case of no availability the reservation will be given for canceled and will be charged two nights in half board for cancellation after the deadline.

Pets: Pets are not allowed.


Legal notice

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Privacy policy - Legal notice

In accordance with article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, we inform that the place and domain belong to PROHOTELES SCCL domiciled in Marconi Street, 16 from Pineda de Mar (postal code 08397), telephone +34 937671626 and email. The CIF of PROHOTELES SCCL is F08651564. This company is inscribed in folio B-97, inscription 1 of the book of registrations of Cooperative Societies. PROHOTELES SCCL is a tourist services company that uses this site and domain for the development of its activity, in conjunction with the other companies of the GOLDEN HOTELS GROUP that are related below:

PROHOTELES SA with CIF A08129058, manages the Golden Taurus Park Resort Hotel, Paseo Marítimo 33, 08397 - PINEDA DE MAR. 

MONTARA SL with CIF B08245805, manages the Golden Bahia Hotel of Tossa & Spa, Puerto Rico Avenue 29, 17320 - Tossa de Mar.

SG GOLDEN TURISTIC SL with CIF B62856349, menages the Hotel Golden Mar Menuda, in Playa Mar Menuda 17320 - Tossa de Mar

RESIDENTIAL PORT SALOU SA with CIF A43070259, manages the Golden Port Salou & Spa Hotel, Pompeu Fabra 32, 43840 - SALOU.

BENTAR SA with CIF A58185356, manages the Hotel Golden Avenida Suites, Pompeu Fabra 26, 43840 - SALOU, 

PROHOTELES SALOU SAU with CIF A08225179, manages the hotel Golden Donaire Hotel Beach and the hotel Golden Costa Salou, Playa del Racó s / n, 43840 - VILA SECA. 

Intellectual and industrial property

The totality of the content of this website, both commercial names, brands, logos, text photographs, or other elements, as well as the structure of the website, design, color combinations or form of presentation of the contents, are affected by rights Intellectual and industrial property protected by law, rights that web users must respect. PROHOTELES SCCL displays them in order to advertise their services and the hotels of the GOLDEN HOTELS GROUP, and can only be used for this purpose, always citing their origin and identification references. It is not lawful for its transformation or alteration, nor the public communication or any other form of exploitation by any technique or procedure without express authorization from PROHOTELES SCCL.

Responsibility for the contents

The user of this website accesses on their own account and own initiative. PROHOTELES SCCL is not responsible for the errors or omissions that may affect its contents. Although PROHOTELES SCCL acts in good faith, it may be the case that some information or information is not fully updated at the time the user of the website asks for it. In this sense, PROHOTELES SCCL states that the references of the prices and services that are presented to have an informative function only and do not oblige the owner of the site until the confirmation of the acceptance of a reservation. PROHOTELES SCCL may not be held liable for any damages arising from the use of this website, nor for any action made based on the information provided.

Protection of personal data

PROHOTELES SCCL informs that the personal data collected from this website will be treated in accordance with the requirements established in the Organic Law 15/1999 of December 13 of Protection of Personal Data and regulations of development, with absolute respect for the rights of the holders of the data. The data collected through the contact form will be used to manage the services requested by its owners and to meet, where appropriate, their requests for information. With these purposes, they will be incorporated into the files of PROHOTELES SCCL and the GOLDEN HOTELS GROUP declared to the Spanish Data Protection Agency, and will be treated at all times in accordance with the data protection regulations. They will only be transferred to companies of the GOLDEN HOTELS GROUP for the aforementioned purposes. In no case shall they be transferred to third parties without the prior consent of the interested party, except in the cases provided for by law. With the sending of the contact form PROHOTELES SCCL and the companies of the GOLDEN HOTELS Group, they understand that they have the consent of the sender to get commercial information about their services. PROHOTELES SCCL and the other companies and establishments of the GOLDEN HOTELS GROUP inform that the owners of the data can go to the addresses and references that appear at the beginning of this Legal Notice to exercise their rights of access, rectification and cancellation of their data .

Authorization to link to

The establishment of links (links) with this place is authorized provided that it is done with the home page. The links can be made using the URL and / or the name of the company, but not the logos and graphic designs of PROHOTELES SCCL or the companies of the GOLDEN HOTELS GROUP. Presentations of the content of this site in window or frame other than PROHOTELES SCCL (framing) are not authorized.





GOLDEN HOTELS entity holder of (hereinafter Organizer). 

Due to Halloween, Golden Hotels organizes an Instagram photo contest. The contest will be based on the following bases: 



Participants will have to publish a photo on Instagram that represents their stay during Halloween. We will look for originality of the pictures, as well as quality. 



Participants will have to fulfil the following requirements:

  • Be guests of Golden Bahia de Tossa & Spa or Golden Port Salou & Spa during the contest period
  • Follow the official profile of Golden Hotels @goldenhotels
  • Tag @goldenhotels on the participant picture
  • Tag #Ilovegoldenhotels
  • Public Instagram profile
  • Participants must be individuals and over 18



The period of the contest will start 30th October 2019 and will finish 3rd November 2019 23.59hCET.

The participation is for free and implies that participants to have a public Instagram profile and to respect the general conditions written on Instagram (https//

Participant can upload as many pictures as they wish during the contest period. Only the pictures that share the topic of the contest and that meet all the points of Section number 3 will opt the different prizes. 

Any content that Golden Hotels considers to be inappropriate, offensive, violent, sexist, racist o that violates any right will be automatically removed of the contest. 

Among the published pictures, Golden Hotels will select 3 finalists. The finalist pictures will be published on 5th November 2019. After this post and until 7th November 2019 23.59h CET, the voting period will take place. 

Won’t be considered any duplicated votes, or any fraudulent or sing of cheating.

After the votes counting, Golden Hotels will select the winning picture. Finally, on 8th November 2019, the winning picture will be published on the official Instagram profile of Golden Hotels. Golden Hotels will directly contact the winner. 

The jury reserves to itself the right to declare the prize not awarded if it is considered that the pictures do not meet the enough quality. 



All the Instagram users that fulfil the requirements mentioned on section number 3 will be awarded with a check of €10 as a participation prize.

This prize will be:

  • Exclusive on the official website of Golden Hotels
  • Applicable for 2020 bookings
  • Exclusive for Golden Bahia de Tossa & Spa and Golden Port Salou & Spa
  • Maximum reduction of €10 per booking


The winner of the contest, therefore the one published on the official profile of Golden Hotels, will be awarded with a check of €100.

This prize will be:

  • Applicable for 2020 bookings 
  • Exclusive for Golden Bahia de Tossa & Spa and Golden Port Salou & Spa
  • Maximum reduction of €100

The winner will have to directly contact the hotel so to make the booking.

In both cases, Golden Hotels will contact all the participants and the winner to communicate them the prizes.

The acceptance of the prize by the winner supposes to give acceptance to Golden Hotels to use the name and the photo for promotional actions. 



Participants assume the responsible of authority and originality of the images that are to be sent and give the right of reproduction and communication of their photos to Golden Hotels. Thus, Golden Hotels has the right to use this material for any media action. Participants must, in any case, defend peoples’ image rights. Golden Hotels is totally exempt of any responsibility related to this matter. 



When participating in this contest, participants accept that any content or comments published in any social media may be shared with other users, websites or any social media owned by Golden Hotels.



Participants must not upload files or comments that contain viruses or that may be harmful to any computer equipment, tablets or cell phones. The Organizer is excluded from liability for delayed or misdirected entries due to any failure or lack of availability of hardware, electronic communications or upload to the Internet or other connections.

Golden Hotels is not responsible for the changes or effects that could be caused to your mobile phone, computer system, camera or other equipment as a result of your participation. The Organizer reserves the right to: exclude any participation or, if any participant, in case of incorrect manipulation of the data, refuse participation in the contest of those who do not meet the requirements described in these terms and conditions of participation or that contravene the rules or purpose of the contest, cancel the present contest or suspend or change any of its conditions due to technical causes or any other nature that is alien to your will that could not comply with the normality of the development of the competition according to what is established in these bases.



Participation in this call implies the full acceptance of these rules and the acceptance of the rules of Instagram.

Cookies policy

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About the use of cookies

This website, like most sites on the Internet, uses cookies to improve the user experience. Below you will find information about what cookies are, what kind of cookies this site uses, how you can disable cookies in your browser, and how to specifically disable the installation of third-party cookies. If you do not find the specific information you are looking for, please send us an e-mail to:

What are cookies?

Cookies are a small piece of text that websites send to the browser and are stored in the user's terminal or device. Its functions can be varied: store your browsing preferences, collect statistical information, allow certain technical functionalities, and so on. Sometimes, cookies are used to store basic information about the user's or his team's browsing habits, to the point of being able to recognize it.

Because they are important?

Cookies are useful for several reasons. From a technical point of view, they allow web pages to work in a more agile and adapted to their preferences, such as storing their language or the currency of their country. In addition, they help those responsible for websites to improve the services they offer, thanks to the statistical information they collect through them. Finally, they serve to make more efficient the advertising that we show you, thanks to which we can offer services to you free of charge.

How do we use cookies?

Navigating through this portal means that the following types of cookies can be installed:

Performance Improvement Cookies

This type of cookies keeps your preferences for certain tools or services so you do not have to reconfigure them every time you visit our portal and, in some cases, may be provided by third parties. Examples are: audio player volume, item sorting preferences, or compatible video playback speeds. In the case of electronic commerce, they allow you to keep information about your reservation.

Statistical analysis cookies

They are those that allow the monitoring and analysis of the behavior of users in Web sites. The information collected through this type of cookies is used in the measurement of the activity of the websites, application or platform and for the elaboration of navigation profiles of the users of said sites, in order to introduce improvements in the service in function of the usage data that users make.

Geolocation cookies

These cookies are used by programs that try to locate the situation of the computer, smartphone, tablet or connected TV geographically, in order to provide you with an adequate content and services.

Registration Cookies

When you register on our site, cookies are generated that identify you as a registered user and indicate when you have been identified in the portal. These cookies are used to identify your user account and its associated services. These cookies are kept as long as you do not leave the account, close the browser or turn off the device. These cookies can be used in combination with analytical data to individually identify your preferences on our website.

Advertising Cookies

They are those that, well treated by us or by third parties, allow us to effectively manage the advertising spaces of our website, adapting the content of the advertisement to the content of the requested service or to the use made of our website. Thanks to it we can know your Internet browsing habits and show you advertising related to your browsing profile.

Other third party cookies

On some of our pages, third-party cookies can be installed to manage and improve the services they offer. Like Google Analytics statistical services, for example.

How can I configure my preferences?

You can allow, block or delete cookies installed on your computer by configuring your browser options. In the event that you block them, certain services that need to be used may not be available to you. Here are links to information on how you can activate your preferences in the main browsers:

Google Chrome

Microsoft Internet Explorer

Mozilla Firefox


Flash Cookies

It is authorized the establishment of links with this place as long as it is done with the home page. The links may be made using the URL and / or the name of the company, but not the logos and graphic designs of PROHOTELES SCCL or the companies of the GOLDEN HOTELS GROUP. Presentations of the content of this site in window or frame outside PROHOTELES SCCL (framing) are not allowed.

Work with us

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Do you want to be part of our company?

At Golden Hotels we look for professionals with initiative, flexibility, responsibility, customer oriented and looking for quality in their performance; people who wish to be part of our Human Team. We offer you the opportunity to join a solid vacation hotel company that strives to ensure the well-being of its employees, being our goal that you can grow with us within a great team. Thank you very much for your interest ...

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