How do I access to my account? In the "Loyalty" section (upper part of the menu) you will be able to access your profile, where you can check your reservations and all the information related to your data.
How do I get Loyalty benefits? Once you are registered, you must log in with your user. Loyalty Club and Loyalty Club Plus+ users will see the discount of 5% or 10% respectively in their total reservation.
Golden Hotels will periodically send exclusive offers to all customers of the Loyalty program with the periodic conditions in force.
How to get Loyalty Club Plus+? Accumulate 20 nights in Golden Hotels through your Loyalty Club account and you will automatically be part of the Loyalty Club Plus+, enjoying extra discounts on new reservations you make.
Is there a limited time to get Loyalty Club Plus+? No, your accumulated nights will never expire and once you are Loyalty Club Plus+, you will be for your whole life, enjoying the greatestpossible discounts.
Loyalty Conditions Each client who participates in the Loyalty by Golden program will be assigned an account that will reflect their reservations already made.
1. The owner can change their personal data, travel preferences and sending communications at any time, accessing through their personalized area.
2. The account will be in a high status as long as the client does not decide to unsubscribe from the program.
3. The client may, at any time, request and obtain voluntary withdrawal within the personalized area.
4. The movements of reservations generated by one client may not be transferred to the account of another client.
5. No change of holders is allowed.
6. In the event that the reservation that gave rise to obtaining nights is canceled or modified, said nights will also be subtracted from the accumulated
7. Golden Hotels may terminate the participation of a holder in the Loyalty program with immediate effect, by written notification, when a breach of these General Conditions occurs by the holder.
8. Golden Hotels reserves the right to modify or cancel in whole or in part and without prior notice these conditions, or any other aspect related to the program or to the participation of the owners in it, trying to previously communicate said modifications to their owners.
Información aproximada según tipo de cambio diario de la moneda seleccionada en relación a EURO o USD, facilitado por el BCE y válido solo para efectos informativos.
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