Hotel openings

General Conditions

Taxes: All prices include 10% VAT. The Tourist Tax of € 1,32 per person (+16 years) and night is not included.

Cancellations: Reservations made through this website will be guaranteed by your credit card details. If cancelled or modified up to 2 days before date of arrival no charges shall apply. If canceled or modified later or in case of no-show, 100 percent of the 1 night will be charged.

Advance payment: The hotel reserves the right to pre-authorize your credit card charging the amount of the first night. The total cost of your stay will be paid on the arrival at the hotel and the previous charge will be return on your credit card. In case of cancelation within the free deadline, the entire amount will be returned. After the deadline established by the cancelation policy, the charge will not be returned. The reservations made using not-refundable rate will be paid in advance and will not be refunded in any case.

Early departures: Clients that unexpectedly choose to leave before their scheduled departure date will not be refunded for the rest of their stay.

All Inclusive: To book the All Inclusive in reservations that include more than one room, it is mandatory to select All Inclusive as a regime in all rooms. Failure to comply with this condition will mean the non-admission of the reservation into the All Inclusive program.

Meals: The drinks are not included in the services of lunch and dinner except in case of period offered. The hotel will not replace any food service for picnics.

Requests: All requests made through the "Comments" section of the booking form must be confirmed by the hotel for acceptance.

Reservations: The number of guests detailed in the reservation will establish the maximum capacity of the room. In case of presenting more people than those described in the reservation the hotel may choose to charge the stay of the person not detailed in the reservation whenever there is availability in the hotel. In case of no availability the reservation will be given for canceled and will be charged two nights in half board for cancellation after the deadline.

Pets: Pets are not allowed.

Stag parties: Stag or hen parties are not allowed in hotels.

Errors & web changes: Although our priority is to provide you with complete, up-to-date and accurate information, our website may contain content that is subject to human or technological errors. This content may include information related to prices, descriptions and availability.

Golden Hotels doesn’t guarantee that product descriptions and other content does not contain errors.
Golden Hotels reserves the right to correct this information so that the information displayed on the Web is current on the date of the last update.

Golden Hotels reserves the right to cancel the reservation, modify or withdraw the Promotion rules at any time if we reasonably believe that there may have been an obvious error in assigning a price, or availability of dates, even after confirming the reservation.

We are not responsible for information and offers about our hotels published outside our official channels (website and official networks).

Age restrictions (Adults Only Golden Hotels): According to article 14 CE of Spain Rules and the Charter of fundamental rights of the European Union, it recognizes (article 20) the equality before the law of all people and prohibits (article 21) any discrimination based on any ground such as sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age or sexual orientation shall be prohibited.

Información aproximada según tipo de cambio diario de la moneda seleccionada en relación a EURO o USD, facilitado por el BCE y válido solo para efectos informativos.